This page contains information about the privacy policy and cookies on Finnishcourses.fi. This privacy policy was last updated on 10 March 2025.
Controller
City Executive Office
Administrative Division
P.O. Box 1
FI-00099 City of Helsinki
Person responsible for the register
City Executive Office / Communications Department / Communications Director
What data do we collect?
We collect the following data from users of the Finnishcourses website.
Website analytics
The analytics software Matomo collects visitor tracking data from the Finnishcourses website and stores it in a database located in Finland. The data is owned by the City of Helsinki and not disclosed to third parties.
The data collected includes:
- User IP address (anonymised)
- Information connected to page request
- Various information about the user’s device and software
- Various information about the use of the website
The operator of the Finnishcourses website cannot identify individual visitors to the website on the basis of this data.
Cookie consent register
If the user allows cookies, the site will store their consent data in anonymised form on a third-party consent management solution called CookieHub.
The data collected includes:
- IP address (anonymised)
- Cookie settings
- Date and time
- URL address
- Browser name and version and operating system (user agent string)
- Country
CookieHub cannot identify individual visitors on the basis of this data.
Read more about the CookieHub data protection.
Feedback form
- Name or nickname
Read more about the Privacy policy of the feedback system.
Why do we collect data from users?
Data from the users of the website is collected for the following purposes.
Processing of user feedback: Users can provide feedback via the form on the website. The name/nickname and email address requested on the form are collected so that we can respond to the feedback if necessary. Feedback sent via the form will be entered into the City of Helsinki’s feedback system, read more in the Privacy policy of the feedback system.
Website analytics: Website usage is monitored using the Matomo analytics software. The data collected from the use of the Finnishcourses.fi website is used to analyse the number of visitors, the interest in the content and the ways in which the website is used. It is also used to develop the website.
Cookie consent register: The personal data processor must be able to demonstrate that the data subject has given consent to the processing of their personal data and that the given consent meets the conditions laid down in legislation. The consent management service called CookieHub is used for this purpose.
How do we collect data?
Statistics on the use of the Finnishcourses.fi website are collected using the website’s own cookies and cookies from service providers. The website uses the Matomo analytics tool to collect statistics.
The feedback form is used to collect data from the user themselves when providing feedback. The provision of personal data is voluntary.
The data in the cookie consent register is obtained when the user selects to accept cookies in the cookie banner on the site.
About cookies
The website uses cookies. The user can give consent to the use of cookies through the cookie banner. The user may choose not to give consent or to withdraw consent at any time.
The cookie banner will be displayed at the bottom of the browser window when the user first enters the site or if there is no data about the user’s previous selection. It allows the user to block or allow all cookies, or select which cookies they allow on a per category basis. If the user would like to know more about the cookies in use, they can access the cookie settings.
If the user allows cookies, the site will store their consent data in anonymised form. The storing is based on the legal obligations of the owner of the site (accountability of receiving informed consent). The consent data is stored in an anonymised form in the third party consent management service CookieHub.
The user can change the cookie consent settings later by clicking on the gear icon in the lower left corner of the browser window. Blocking cookies at a later stage will also remove any cookies the user may have previously allowed.
Read more about the CookieHub data protection.
Legal basis for data collection and processing
Cookie consent register
The legal basis is the fulfillment of a legal obligation of the controller (Article 6(1)(c) of the EU General Data Protection Regulation).
Web analytics
For web analytics, the legal basis is the legitimate interest of the controller (Article 6(1)(e) of the EU General Data Protection Regulation).
Feedback form
For the feedback form, the legal basis is Article 6(1)(a) of the EU General Data Protection Regulation: the data subject has given his or her consent to the processing. The provision of personal data is voluntary.
Storage period of personal data
Cookie consent register
CookieHub will store the data for 12 months, after which it will be automatically deleted.
Web analytics
Matomo is set to store personal data from anonymised visitor tracking for two (2) years, after which it will be automatically deleted.
Feedback form
Feedback sent via the feedback form will be stored in the City of Helsinki’s feedback system for five (5) years.
Disclosure of data
Data will not be disclosed to third parties without a specific legal basis.
Data will be processed by the staff of the organisation responsible for the website in accordance with their duties. In addition, personal data will be processed by system suppliers, service providers and subcontractors whose services the organisation uses to produce its own services and with whom personal data processing agreements have been signed.
User data will not be transferred outside the EU.
The data subject’s rights
The data subject’s rights and instructions for exercising them are available at: https://www.hel.fi/fi/paatoksenteko-ja-hallinto/tietoa-helsingista/tietosuoja-ja-tiedonhallinta/tietosuoja/rekisteroidyn-oikeudet-ja-niiden-toteuttaminen
Data protection officer’s contact information
If you have any questions about data protection or would like to exercise your rights as a data subject, please primarily contact the data protection officer of the City of Helsinki.
City of Helsinki’s Data Protection Officer
tietosuoja [at] hel.fi (tietosuoja[at]hel[dot]fi)
Tel. 09 310 1691 (exchange)
Regulatory authority
If you consider the processing of personal data to be in breach of the effective legislation, you also have the right to lodge a complaint with the supervisory authority.
Contact information of the Data Protection Ombudsman
Data Protection Ombudsman’s office
Visiting address: Lintulahdenkuja 4
Postal address: P.O. Box 800, 00531 Helsinki
Email: tietosuoja [at] om.fi (tietosuoja[at]om[dot]fi)
Exchange: 029 56 66700
